Consumer protection resources


Here are a helpful resources to assist consumers in avoiding or fixing an unfair vehicle transaction:


Alberta Motor Vehicle Industry Council (AMVIC)

  • Regulatory body for auto sales industry in Alberta

  • Informs consumers of their legislative rights

  • Investigates consumer complaints; takes enforcement action against salespeople and dealerships when required.

Consumer Protection Act:

  • Outlines unfair practices as applicable to car buying and selling (Section 6).

  • Informs consumers how to cancel unfair transactions (Section 7).

  • Covers other industries, including direct selling and timeshares.

If you’re still stuck, you are welcome to write to us at to get our free opinion on how to best fix your situation.

Peter Downing